PRIVACY POLICY

Effective Date: July 29, 2025

This Privacy Policy describes how we collect, use, and protect your personal data when you interact with the Ministry of Happiness website, contact forms, and services. We are fully committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and applicable Croatian law.

1. Who We Are

This website is operated by Ministry of Happiness, a retreat and wellness brand run by an individual based in Croatia.
For any questions or privacy-related concerns, please contact us at:

Email: info@ministry-of-happiness@gmail.com

Phone: +385 98 925 3950

2. What Data We Collect

When you submit a form on our website, we collect your full name, email address, and phone number. This information is used to process your inquiry or booking and is securely stored in our Gmail inbox (Google Workspace), which provides encrypted and GDPR-compliant infrastructure. We may also collect technical data such as your IP address and browser information via site analytics.

3. How We Collect Your Data

We collect your data directly when you fill out a form on our website, submit a retreat application, or send us a message. We may also collect limited data automatically when you visit our website through cookies and analytics tools.

4. Why We Collect Your Data

We use your personal data to respond to your inquiries, manage retreat bookings, process payments, send updates or confirmations related to your request, and monitor the performance and security of our website. We may also use your contact details to send you information required to complete your retreat booking, including bank transfer instructions if applicable.

5. Legal Basis for Processing

We process your data based on your consent when you submit forms, based on contract when you book or pay for a service, based on our legitimate interest when analyzing website usage or improving our services, and in some cases, based on legal obligations required under Croatian or EU law.

6. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes for which it was collected. Personal data collected through forms is stored for up to 24 months after your last interaction, unless we are required to keep it longer for legal or administrative reasons.

7. Who We Share Data With

We do not sell your personal data. We share data only with third-party services that are essential to the operation of this website and business, including PayPal for payment processing, Squarespace for website hosting, and Google Analytics or similar tools for anonymous performance tracking. These services are GDPR-compliant or use appropriate safeguards. Form submission data, including your name, email, and phone number, is stored in our Gmail inbox (Google Workspace), which uses encrypted and secure protocols.

8. How We Protect Your Data

We use secure server technology, encrypted form submissions, strong account passwords, and limited administrative access to ensure the safety of your personal data. Access to your data is limited to persons who require it to carry out business functions.

9. Your Rights

You have the right to request access to the data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, withdraw consent to processing at any time, or restrict how your data is used. To exercise any of these rights, contact us at ministryofhappiness.contact@gmail.com.

10. Complaints

If you believe that your data is being handled improperly, you have the right to file a complaint with the Croatian Personal Data Protection Agency (AZOP). More information is available at www.azop.hr.

11. Changes to This Policy

We reserve the right to update this policy at any time to reflect changes to legal obligations or our business practices. The latest version will always be available on our website and will be dated accordingly.